Privacy Policy

Last updated: July 29, 2026

This Privacy Policy explains how WerxOS Inc. (“WerxOS,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use our websites, our mobile applications, and our software products, including WerxOS CRM and Werx Takeoff (together, the “Services”). By using the Services, you agree to this Policy.

1. Information we collect

We collect only the information we need to provide the Services:

  • Account & contact information — your name, email address, phone number, business name, and login credentials when you create an account or contact us.
  • Business content you provide — information you enter to run your business in the Services, such as customers, leads, jobs, schedules, invoices, employee and equipment records, and notes.
  • Files and images you upload — site plans, drawings, PDFs, and photos you upload to create takeoffs or attach to records.
  • Billing information — subscription and payment details. Payments are processed by our third-party payment processor (Stripe); we do not store full payment card numbers on our systems.
  • Device & usage data — app version, device type, operating system, log data, and how you interact with the Services, collected to operate, secure, and improve the Services.
  • Diagnostics — crash reports and performance data to fix problems and improve reliability.
  • Communications — messages you send us for support or sales.

We do not collect data that isn’t relevant to the Services, and we do not require personal information that isn’t needed for the feature you’re using.

2. How we use your information

We use the information above to:

  • Provide, operate, and maintain the Services and your account;
  • Power product features you request, including AI-assisted features (see Section 3);
  • Process subscriptions, billing, and payments through our payment processor;
  • Provide customer support and respond to your requests;
  • Secure the Services, prevent fraud and abuse, and troubleshoot problems;
  • Send you service-related communications (and, where permitted, product updates you can opt out of);
  • Comply with legal obligations and enforce our Terms.

3. AI features and third-party AI processing

Some features use artificial intelligence to assist you — for example, drafting quotes, summarizing information, or automating workflows. To provide these features, content you submit may be processed by trusted third-party AI providers acting on our behalf under agreements that require them to protect your data and to use it only to provide the feature to you. We do not sell your data, and we do not permit these providers to use your business content to train their own models except as needed to deliver the feature to you or where you have given permission.

4. How we share information

We do not sell your personal information. We share information only as follows, and we require any third party that receives user data to provide the same or equal protection of that data as stated in this Policy:

  • Service providers — companies that help us run the Services, including cloud hosting and infrastructure providers, our payment processor (Stripe), analytics and crash-reporting providers, communication providers, and the third-party AI providers described in Section 3. They may access data only to perform services for us.
  • Legal and safety — when required by law, subpoena, or legal process, or to protect the rights, property, or safety of WerxOS, our users, or the public.
  • Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.

5. Data retention

We retain your information for as long as your account is active or as needed to provide the Services. When you close your account or request deletion, we delete or de-identify your personal information within a reasonable period, except where we must retain certain records to comply with legal, tax, accounting, or security obligations.

6. Your choices and rights

You can access, correct, or update your account information at any time within the Services. Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to withdraw consent. To exercise these rights, use the in-app controls or contact us at support@werxos.com.

7. Account and data deletion

You can delete your account and associated personal data at any time. From within the app, go to your account settings and select Delete Account, or email us at support@werxos.com and we will process your deletion request. Deleting your account removes your personal information from the Services, subject to the limited legal retention described in Section 5.

8. Security

We use administrative, technical, and physical safeguards — including encryption in transit and access controls — to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and to notify you as required if a breach affects you.

9. Children’s privacy

The Services are business tools intended for use by people aged 18 and older. They are not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.

10. Your U.S. state privacy rights

Residents of California and certain other U.S. states may have additional rights, including the right to know what personal information we collect, to request access or deletion, to correct inaccuracies, and to opt out of sale or sharing of personal information (we do not sell personal information). We do not discriminate against you for exercising these rights. To make a request, contact support@werxos.com.

11. International users

We operate in the United States, and your information is processed in the United States. If you access the Services from outside the U.S., you understand your information will be transferred to and processed in the U.S.

12. Changes to this Policy

We may update this Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you within the Services.

13. Contact us

Questions about this Policy or your data? Contact us at support@werxos.com or call 252-424-0654.